Manager / Director – Emergency Services

iDEAL Hire

Position: Administrator Director Emergency Services  Facility: Houston Clear Lake HCA Houston Healthcare Clear Lake  is a  530+ bed hospital  where  sophisticated, world-class medicine meets the comfort, care and convenience of a community hospital . For more than 40 years, we have proudly been providing high quality, cost-effective, comprehensive healthcare to the Houston Bay Area. We opened our doors in 1972 and now employ 2,000+ staff members and 900+ physicians in a wide range of specialties. Our specialists offer more talent and experience than any other hospital in the region. We are a  Level II Trauma Center and the only exclusive heart hospital south of Houston . Our accredited center provides nationally-recognized care in the prevention, diagnosis, treatment and recovery of cardiovascular diseases. HCA Houston Healthcare Clear Lake offers a variety of other services, including Woman Services, Pediatric Care, Breast Diagnostic Center, ACR-accredited Imaging Center, Wound Care Treatment Center featuring Hyperbaric Oxygen Therapy, and much more. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home. Job Summary and Qualifications The role of the Administrative Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation and management controls in order to ensure consistent high-quality patient care in the Emergency Services Department, Free Standing Emergency Department, Emergency Management, and/or other departments as assigned. What you will do in this role: You will accurately identify real/potential problems affecting the service and implement solutions with follow through and communication You will actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents You will advance the patient experience agenda in the Emergency Department You will coach immediate subordinates and provide feedback; constructive critique of work; facilitates individual development plan; and documents their job performance You will adhere to all Human Resource policies You will effectively communicate departmental, organization and industry information to staff You will facilitate evidence based employee engagement practices You will effectively build strong relationships and networks to deliver upon organizational and department goals You will participate in employee and patient rounding and identifies and mentors potential future leaders You will enforce standards of emergency department care and develops processes to measure and ensure consistent compliance You will develop, implement, and evaluate an ongoing emergency services program which assures quality patient care consistent with the Hospital mission You will monitor compliance with regulatory, accrediting and hospital policy for patient services, and environmental and personnel safety You will oversee a PI program that consistently monitors and evaluates critical aspects of care You will be responsible for department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures and professional standards You will follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens You will seek new program strategies and/or program enhancements which would expand patient services You will develop, prioritize and defend all capital equipment requests You will be responsible for the fiscal management of department; assures proper utilization of organization’s financial resources You will perform other duties as assigned. Qualifications Education: Master’s degree in Nursing, Healthcare Administration, or Business Administration  required License/ Certification: Currently licensed or eligible as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation  required Advanced Cardiac Life Support (ACLS)  required Pediatric Advanced Life Support (PALS)  required Certified Emergency Nurse (CEN)  preferred Trauma Nurse Core Course (TNCC)  preferred Experience: 3-5 + years of RECENT ED Director experience in a large Acute care hospital setting.  Additional Hospital Information: 45 ER beds # of Beds: 500+ beds Trauma level: 2 aspiring to level 1 in a few years, comprehensive stroke, a lot of critical care Volume: 70k current YTD Any oversite of FSEDs – No Reporting structure : Reports to:  ACNO/CNO # direct reports:  ED Director > who has 3 (Dept secretary reports to director) There is a day and a night manager – (both positions are currently open but one is filled with an interim); There are 6 clinical nurse coordinators # FTEs:  ~100 Employee engagement : 78 for nursing; 80 for overall Very young team; want to learn/create new councils to grow star RNs; engaged; culture has changed a lot for past year Patient Experience:  going really well Mental health and wellness program – featured on TX monthly, Fox 26 news; getting a lot of local publicity; will continue to grow and get better Challenges: Staff engagement & education EMS relations – have a lot that transports to them; have 23 different companies Large facility – have great leaders that help Construction – ER has had a refresh; all ED rooms and spaces, floors, cabinets Behavioral health area – should open 4 th  Q – secured space Benefits: Student Loan Repayment Tuition Reimbursement/Assistance Programs Paid Personal Leave 401k (100% annual match – 3% to 9% of pay based on years of service) Identity Theft Protection discounts Auto, Home, and Life Insurance options Adoption Assistance Employee Stock Purchase Program (ESPP)

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