Manager / Director – Surgical Services

iDEAL Hire

St. David’s North Austin Medical Center  is a multi-specialty hospital in Texas with more than  360 beds . The facility is home to  St. David’s Children’s Hospital ,  St. David’s Women’s Center of Texas  featuring a Level III NICU, a Kidney Transplant Center, and the  Texas Institute for Robotic Surgery . Additional services offered at this medical center include 24-hour emergency care, heart and vascular care, neurology and neurosurgery, rehabilitation services, and inpatient and outpatient surgery. St. David’s North Austin Medical Center is part of St. David’s HealthCare, which is one of the largest healthcare systems in Texas and the third-largest employer in the Austin area. St. David’s HealthCare was formed through a unique partnership between HCA Healthcare and two local non-profits — St. David’s Foundation and Georgetown Health Foundation. Job Summary and Qualifications The role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments. What you will do in this role: You will accurately identify real/potential problems affecting the service and implements solutions with follow through and communication You will actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents You will advance the customer experience in Surgical Services You will coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance You will adhere to all Human Resource policies You will effectively communicate departmental, organization and industry information to staff You will facilitate evidence based employee engagement practices You will effectively build strong relationships and networks to deliver upon organizational and department goals You will participate in employee and patient rounding and identify and mentor potential future leaders You will enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance You will develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission You will monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety You will oversee a PI program that consistently monitors and evaluates critical aspects of care. You will be responsible for department’s operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards You will follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens You will enforce safe procedural site and patient verification policy You will monitor and respond to quality event reporting You will support new program strategies and/or program enhancements which would expand patient services You will develop, prioritize and defend capital equipment requests You will be responsible for the fiscal management of department; assures proper utilization of organization’s financial resources You will advance the growth agenda for Surgical Services You will strives to become the OR of Choice for physicians, patients, staff, and payers in the community they serve You will demonstrate a poised and confident demeanor that reassures others and commands respect within the organization and the community You will develop and build strategic internal and external networks You will promote consistent positive patient interactions that advance the agenda of unparalleled patient service You will practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” You will perform other duties as assigned

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