Non-Clinical – Revenue Cycle Medical Front Office Support

Job Title
Non-Clinical - Revenue Cycle - Medical Front Office Support

Location
Salisbury, MD

Schedule / Job Type
Full-time, Midshift

Key Responsibilities

• Manage routine and emergency communications for the medical center and satellite offices 24/7
• Operate and monitor computer-based telephone systems, public address, digital paging, and radio networks
• Provide exceptional customer service to patients, staff, and providers
• Support front office operations, including appointment scheduling and patient check-in/out (if applicable)
• Respond promptly to communication needs, ensuring timely information flow across departments
• Assist with on-call duties as required by the schedule

Required Qualifications

• High School diploma or G.E.D.
• Experience in a customer service environment
• Previous switchboard or communication system experience in a fast-paced setting preferred

Preferred Experience / Skills

• Prior experience in a medical or healthcare setting preferred
• Strong communication and interpersonal skills
• Ability to adapt to varying schedules and on-call responsibilities

Why Join Us
Join a dynamic team providing critical support services in a healthcare environment committed to patient care and operational excellence. Opportunity for flexible hours and on-call engagement.