Leadership

Rebeca Howland

CEO and Owner

Rebeca Howland

CEO and Owner

Bio

Rebeca Howland is driven by growth—personally, professionally, and for the clients and talent iDEAL Hire serves. With a background in Human Resources Management, she entered the healthcare staffing industry in 2007 and quickly found her calling. Just two years later, in 2009, she founded iDEAL Hire with a vision to bring something better to the table: more heart, more agility, and more results. As CEO, Rebeca leads with advocacy, empathy, and speed. She understands both sides of the staffing equation and never loses sight of the people at the center of it all. Her approach blends strategic insight with a deep commitment to service—ensuring that every decision reflects iDEAL’s core mission and values. Outside the office, Rebeca channels her competitive spirit into backgammon marathons with friends. She also enjoys recharging outdoors with a good book and a little peace and quiet.

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Heather Jennings

President

Heather Jennings

President

Bio

Heather Jennings leads iDEAL Hire with a belief that people rise when they feel seen, supported, and trusted. When they rise, the organization rises with them. With 20 years in healthcare staffing, she has learned that real progress comes from serving others, setting clear standards, and doing the right thing even when it is harder. She believes leadership is not about titles. It is about steady action, calm judgment, and quiet resolve. At iDEAL Hire, Heather focuses on building people, systems, and culture that last. She listens first. She supports growth and holds the bar high. She believes courage and clarity matter most when decisions carry weight. She has led through change, scaled teams across markets, and supported national workforce initiatives. Today, her focus is building a company that grows with intention, strengthens the communities it serves, and creates opportunity for others to lead. She was honored to be named to the SIA Global Power 150 Women in Staffing list and credits this to the team she serves. She holds a BA in Corporate Communications from James Madison University. Outside of work, she is a certified kickboxing instructor and mom of two daughters.

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Renee Miller MS, BCBA

VP of Talent Solutions

Renee Miller MS, BCBA

VP of Talent Solutions

Bio

Renee Miller is passionate about helping students thrive by connecting schools with professionals who are not only highly qualified but genuinely driven to make a difference. As the Director of the Schools Team at iDEAL Hire, she brings over 15 years of experience in Applied Behavior Analysis as a Board Certified Behavior Analyst. Throughout her career, Renee has built and led behavior-based ABA programs, developed school-wide positive behavior support systems, and trained clinical teams to deliver evidence-based, impactful care. Her deep commitment to quality and long-term success led to the development of iDEAL’s Positive Behavior Support initiative—aligning clinical excellence with improved educational outcomes. Having worked directly as a school-based clinician, Renee understands firsthand the challenges and opportunities that school systems face. She views iDEAL Hire as a true extension of its school district partners, grounded in collaboration, communication, and commitment. Outside of work, Renee is a proud mom, a beach enthusiast, and a firm believer that leading with heart—and a sense of humor—makes all the difference.

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Olivia Winn

Senior Director of HR and Operations

Olivia Winn

Senior Director of HR and Operations

Bio

Olivia believes the best organizations are built on processes that work for both the employee and the business. As Senior Director of HR and Operations at iDEAL Hire, she brings more than 14 years of People Operations experience across healthcare, higher education, retail, hospitality, nonprofit, and IT; having supported teams from warehouses and college campuses to healthcare facilities and corporate offices. Olivia focuses on talent development, leadership support, performance strategy, and continuous improvement. Her approach to change is thoughtful and grounded, balancing data, clear communication, and real-world impact so that new ways of working actually stick. Her hands-on, collaborative style, motivates & helps people grow and build teams that last. Olivia is a University of Alabama graduate and a loyal Crimson Tide fan. She lives in Thomson, Georgia, with her husband and three kids.

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Austin Fowler

Director of Marketing

Austin Fowler

Director of Marketing

Bio

Austin Fowler is driven by the impact staffing has on individuals, companies, and the community.  With family members in both teaching and nursing, he has firsthand appreciation for the dedication these roles require. At iDEAL Hire, he is personally motivated to help educators and healthcare professionals grow in their careers, provide for their families, and make a difference in the lives of their students and patients.   Austin brings over a decade of digital marketing experience to this role, including as Director of Marketing at two other successful staffing companies. In those roles, he oversaw $1M+ in ad spend, designed and scaled recruitment marketing strategies, built automations and analytics frameworks, and managed end-to-end procurement processes. His data-driven approach has consistently delivered results that move the needle.   Austin holds a BBA from Brigham Young University-Idaho and an MBA from Western Governors University.   Based in Utah, he is an Eagle Scout and an avid hiker who enjoys exploring the outdoors with his wife and three kids.

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Client Services

Melissa Ulin

Sr. Client Services Consultant

Melissa Ulin

Sr. Client Services Consultant

Bio

In-Home, In-Class, and In-Clinic: Mel knows the field from the inside out. At Ideal Hire, "We Are Who We Staff," and Mel embodies that mission. Mel has navigated many sides of the industry, serving in roles ranging from an RBT in specialized private settings to a PBIS and 1:1 Para in public classrooms. This diverse background, covering early intervention to specialized private schooling, allows Mel to speak the same language as our clients and our staff. After transitioning into healthcare recruitment and now, serving as a Senior Client Services Consultant, she leverages her clinical intuition to ensure our partners receive elite-level staffing. Mel doesn't just consult; she advocates for the level of care she knows every student and patient deserves.

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Virginia Rojas

Client Success Specialist

Virginia Rojas

Client Success Specialist

Bio

Virginia Rojas lives by the belief that when life hands you lemons, you make lemonade—and that mindset has guided her throughout her journey, especially as a parent to a now-adult child with special needs. That deeply personal experience sparked a lifelong passion for supporting the special needs community and has shaped her path both personally and professionally. As a longtime advocate for special education, Virginia has helped countless families navigate the school system, ensuring they receive the resources and support their children deserve. In her role as an office manager at an ABA clinic, she was a go-to resource for both staff and families of children with autism—always ready with a listening ear, a helpful solution, and a deep sense of empathy. But it’s her role as a special needs parent that has given her the most profound insight. She’s walked in the shoes of the families she supports and built strong, collaborative relationships with educators and school staff—all with the shared goal of helping students thrive. Now at iDEAL Hire, Virginia continues to make an impact by partnering with schools and districts to meet their staffing needs. She takes pride in helping connect dedicated professionals to the students who need them most—because she knows firsthand how powerful the right support can be.

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Virginia is a very kind, attentive person who cares about helping people in the work situations that arise daily.

- Glenda F. RN

"Virginia Rojas is outstanding. She has been a great help to me. She’s always professional and organized and always goes above and beyond." - Desiree V., RN

Account Management

Jessica Todero

Manager of Strategic Accounts

Jessica Todero

Manager of Strategic Accounts

Bio

Jessica Todero is an experienced healthcare recruiter with more than a decade in the industry, dedicated to connecting skilled clinicians with rewarding travel assignments across the country. Based in New Orleans and an active traveler herself, Jessica brings firsthand insight into the excitement and challenges of life on the road. She takes pride in guiding healthcare professionals to their next opportunity through a personalized and supportive approach, whether it’s their first assignment or their fiftieth! With a strong foundation in recruitment leadership, talent development, and strategic placement, Jessica is passionate about creating lasting connections that empower clinicians and strengthen healthcare teams nationwide.

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"iDEAL Hire is an amazing company to work for! I was extremely nervous to start my first travel assignment and my recruiter Jessica Todero made the transition incredibly smooth and easy. She was able to get me the assignment I wanted and competitive pay! If I had any questions she would answer them quickly and efficiently and always has a positive attitude! If you are looking for a new recruiter Jessica Todero is definitely the one!!!!" -Whitney B., MRI Tech

"My recruiter, Jessica Todero, was extremely helpful. I had a two-years gap while pursuing my master’s degree, and most hospitals refused to hire me. I had been in contact with other recruiters for over four months, but none were able to secure a contract for me. When my current recruiter reached out, I was hesitant to go through the process again and risk another rejection. However, she successfully got me a contract at Cleveland Clinic in less than two weeks. I highly recommend her." -Melad M., Respiratory Therapist

"The staff at iDEAL Hire has treated me so well. My recruiter Jessica is always keeping an eye out for me and my specific requests. This is my first time using an agency like this and I firmly believe I landed with one of the best." -Rob B., RN

Jamie Cadwallder

Account Manager

Jamie Cadwallder

Account Manager

Bio

Jamie Cadwallder is motivated by the opportunity to make a real difference, whether it’s helping a candidate take the next step in their career, meeting a client’s needs, or showing up for her team. With eight years of experience managing Direct, MSP, and VMS accounts, Jamie has worked across educational, clinical, allied health, therapy, and correctional settings. In addition to her expertise in recruiting and credentialing, she brings a deep understanding of the complexities of staffing in diverse environments. Her adaptability and dedication to high-level service have made her a trusted partner to both clients and candidates. What makes Jamie iDEAL is her grounded and authentic approach, paired with the flexibility and drive to navigate evolving challenges and explore new opportunities. Jamie genuinely enjoys building relationships with the people she works with and celebrating their successes. She believes in the power of teamwork and shared goals, because we're all in this together.

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"Jamie Cadwallder always responds in a timely manner. She's very kind, patient and very good at what she does. She follows up with me on everything and explains very thoroughly. She always goes above and beyond no matter what the situation or circumstances are." -Alyssa F. LVN

"Jamie is the best! She followed up with me on a consistent basis on openings and offers as they came up. Kept in contact with me when it went silent and never allowed me to go in to the dark! Highly recommended and thank you so much!" 

- Erica W. Paraprofessional

"Jamie was very professional she is very helpful she makes sure you get what you wants and she will fight for you. Love her!" - Angela J. Paraprofessional

"This hiring process has been thorough but easy which helped get me a job offer within just a few short days! Jamie Cadwaller kept in constant contact, answered my questions in a timely and professional manner, and most importantly advocated for me through the whole process. I'm excited to be part of the iDEAL team!" - Erin Y. SPED Teacher

"Jamie!!! I don’t know what to say other than she is exceptional!! She has called and reached out everyday trying to make sure I am ready and have a school before the school year starts!! Some failed and some wins and she kept going!! If anyone had a reason to work for this company it would be her!!! Thank you so much!" - Erica W. Paraprofessional

Bob Benda

Account Manager

Bob Benda

Account Manager

Bio

Bob Benda has been in the healthcare industry for over 14 years, working on both the client-facing and recruiting sides. With a deep understanding of what it takes to create successful partnerships, Bob is passionate about matching the right candidates, whose skills and values align, with the client’s needs. Guided by his motto, “Building a good relationship is by listening, open and honest communication, and building trust,” Bob approaches every connection with compassion and genuine care. His dedication to helping others is what motivates him every day. Outside of work, Bob has been happily married for 16 years and is a proud father of two teenage children. His home is also filled with love from his two rescue dogs.

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"I haven't worked for iDEAL very long, but thus far it has been excellent. My agent, Bob, has been so kind and helpful during my first contract. I haven't been disappointed yet." - Sydney M., RN

"I can't thank Bob Brenda at Ideal Hire enough for all his support in landing my new role. From day one, he went above and beyond to make sure my onboarding process was seamless. Bob isn't just great at what he does, he has such an awesome, encouraging personality that really puts you at ease. If you're looking for someone who truly advocates for you and makes the process effortless, ask for Bob!" - Tnihya B., Paraprofessional

Recruiting

Marketing

Isabella Colosia

Marketing & Brand Manager

Isabella Colosia

Marketing & Brand Manager

Bio

Isabella brings a unique blend of hands-on healthcare experience, healthcare staffing expertise, and strategic marketing leadership to the team. With a background spanning direct patient care, clinic operations, and healthcare staffing, she’s passionate about supporting the professionals who make healthcare happen every day, reflecting iDEAL's emphasis on we are who we staff. Isabella was also honored as the recipient of the 2024 Women in Leadership Scholarship through the American Staffing Association, recognizing her commitment to innovation and leadership within the staffing industry. She loves creating experiences, resources, and initiatives that make education and healthcare careers feel more accessible, engaging, and fulfilling for the people they serve.

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Morgan Henry

Marketing Coordinator

Morgan Henry

Marketing Coordinator

Bio

Driven by a passion for creativity and connection, Morgan Henry finds purpose in using storytelling to inspire and engage. Before joining iDEAL Hire in 2020, she spent 10 years in healthcare—beginning as a certified nursing assistant and later working in pediatric office nursing and administrative support. These experiences shaped her empathetic, service-oriented approach to marketing. As iDEAL’s Marketing Coordinator, Morgan brings the brand to life with authenticity and heart. Her background in healthcare gives her a unique understanding of the people iDEAL serves, and she’s dedicated to creating content that uplifts, informs, and reflects the company’s mission. Outside of work, Morgan is a homeschooling mom, a kids ministry leader at her church, and an avid lover of the outdoors. Supporting her daughter’s curiosity and creativity is one of her greatest joys and daily inspirations

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Stella Singh

Lead Generation Associate

Stella Singh

Lead Generation Associate

Bio

Stella Singh is inspired by iDEAL Hire’s mission to “connect people and create a path to thrive together”—a motto she embraces not just professionally, but personally. With over five years of experience in the healthcare industry, she has discovered her true strength on the frontlines of recruitment. As a Lead Generation and Sourcing Specialist, Stella thrives on identifying the right talent and building meaningful connections that support both individual and organizational growth. Her approach is rooted in empathy, guided by the belief that understanding others—truly seeing through their eyes—is the foundation for connection and peace. Proud of her strong cultural roots, Stella values being part of a company that celebrates diversity and shared values. She brings a thoughtful, people-first mindset to every interaction. Her personal motto, “Progress over perfection,” is a daily reminder that growth is a journey—and she’s committed to walking alongside candidates and clients every step of the way.

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Compliance, Accounting & HR

Robert Pickford

Senior Compliance Team Lead

Robert Pickford

Senior Compliance Team Lead

Bio

Robert Pickford brings over 14 years of experience in healthcare to his role as Compliance Coordinator at iDEAL Hire. Known for his precision and dedication, he plays a critical role in ensuring that travelers meet the highest standards of compliance, while delivering a process that feels personalized and seamless. He approaches his work like solving a puzzle, embracing each challenge with thoughtfulness and care. Robert’s career has spanned both small and large medical operations, where he has overseen financial oversight and operational management. His passion lies in striking the balance between affordable, high-quality patient care and the overall success of medical organizations. Outside of his professional work, Robert has donated nearly four gallons of blood, a testament to his lifelong commitment to making a meaningful impact on others.

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Jake Pearson

Compliance Coordinator

Jake Pearson

Compliance Coordinator

Bio

Jake Pearson brings over six years of experience in healthcare and special education credentialing to his role as a Compliance Coordinator at iDEAL Hire. He’s been amazing in how he shows up for both the team and the candidates he supports. Jake leads with a strong sense of service, helping make onboarding more approachable for clinicians and educators. He understands how complex compliance can be and takes pride in helping bridge that gap so candidates can step into their roles with confidence. He’s always thinking about how we can work smarter internally — jumping in to refine workflows so we can deliver even better externally. Known for his attention to detail and curiosity, Jake is always looking to learn, grow, and support those around him. Outside of work, Jake enjoys hiking and capturing nature through photography.  

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Tina Alvarez

Operations Program Manager

Tina Alvarez

Operations Program Manager

Bio

Tina Alvarez brings over six years of experience in healthcare and education staffing to her role at iDEAL, with a background that spans recruiting, compliance, client services, and now HR and operations. Her approach is shaped by a deep commitment to people, a process-driven mindset, and a belief that when individuals feel supported and valued, they thrive. Known for her ability to connect the dots between day-to-day tasks and the bigger picture, Tina focuses on creating a positive impact—for clinicians, internal teams, and the systems that support them. Whether it’s helping someone navigate a new role or identifying opportunities to improve behind the scenes, Tina leads with empathy and dependable follow-through. Outside of work, she enjoys spending time with her family, discovering new restaurants, and winding down with a great movie marathon.

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